Tune ToT

TUNETOT

Welcome to TuneTot, the premier mobile app designed to soothe and comfort your little ones with the perfect lullabies. Whether you're a new parent or an experienced caregiver, TuneTot is your go-to solution for creating a peaceful bedtime routine. TuneTot is a thoughtfully crafted mobile application that offers a rich collection of lullabies from around the world. Our mission is to help parents and caregivers create a calming environment for children, ensuring they drift off to sleep peacefully.

Privacy Policy for TuneTot

Last updated 7/30/2024

This Privacy Policy outlines the handling of information by TuneTot ("we" or "us") when you use our mobile applications and services ("Services"). This policy covers interactions with our customer support, social media engagements, and other forms of interaction with us. It does not cover data processed on behalf of our business clients ("Customer Data"), which is governed by specific agreements, but it does apply to your use of the Services regardless of your subscription or account type.

We may update this Privacy Policy periodically. Changes will be indicated by an updated effective date and, in certain cases, we may provide additional notice. We encourage you to read the Privacy Policy anytime you access the Services or engage with us in any other way to stay aware of our information practices and the options available to you.

1. Information Collection

1.1 Personal Information You Provide

We collect information when you register, engage with our interactive features, fill out forms, participate in promotions, make purchases, and communicate with us via social media, and through customer support. This may include your name, email, address, payment details, and other personal details. If provided, we process health-related information according to its specific context.

1.2 Usage Information

We collect data on your interactions with our Services, such as session lengths, features accessed, and other usage data. Transaction details, device information, and log data (e.g., IP addresses, device types, browser types) are also gathered.

1.3 Information from Cookies and Other Technologies

We use cookies and similar technologies to understand service usage and enhance user experience. Details on these practices can be found in our Cookie Policy.

1.4 Information from Third Parties

We may receive information about you from third-party sources, such as app stores, social media platforms, and other partners, which we integrate with information we already have.

2. Use of Information

We utilize the data we collect to:

Enhance Our Services - Provide, maintain, and improve TuneTot, including debugging to resolve issues and innovating with new features that enhance your experience.
Process Transactions - Efficiently handle purchases and subscriptions related to our app.
Communications - Send essential transactional messages, such as purchase receipts, account updates, customer support interactions, and other necessary administrative details.
Engagement - Keep you informed about TuneTot updates, new lullabies, and special offers, solicit your feedback, and share useful parenting tips and insights that might interest you.
Security and Monitoring - Monitor and analyze usage patterns to improve app functionality, prevent fraudulent transactions, ensure legal compliance, and protect the rights and property of TuneTot and its users.
Compliance with Laws - Process transactional records for compliance with legal and regulatory obligations, including tax requirements.
Personalized Experience - Tailor your interactions with our app based on your preferences and usage to provide a more customized experience.
Promotions and Contests - Organize and manage contests, sweepstakes, and promotions, ensuring fair processing and distribution of prizes to enhance user engagement.

For any issues or inquiries, please reach out to us at hello@h2bis.com.

3. Sharing of Information

We disclose information about you in the following ways, as outlined in this Privacy Policy:

Service Providers - We share information with companies and contractors that assist us in operating TuneTot, including email service providers, payment processors, and fraud protection suppliers, to ensure efficient service delivery.
Legal Requirements - We may disclose your information in response to lawful requests, such as court orders, subpoenas, or other legal processes enforced by public authorities, particularly if necessary for national security or law enforcement.
Policy Enforcement - If your actions are found to be inconsistent with our user agreements or if you are suspected of violating laws, we may disclose your information to protect the rights, property, or safety of TuneTot and its users.
Business Transfers - Information may be disclosed or transferred as part of any merger, sale of company assets, financing, or acquisition of all or part of our business by another company.
Affiliated Companies - Information may be shared between TuneTot and our parent companies, affiliates, subsidiaries, and other companies under common control and ownership.
Aggregated Data - We share aggregated or anonymized information with third parties for purposes such as research or analysis. This information does not directly identify any individual and is not subject to the same data protection laws as personal data.

These disclosures support the operation and management of our app, ensuring a secure and lawful use of TuneTot.

4. Advertising and Analytics Services Provided by Third Parties

TuneTot engages third-party services to provide analytics and display advertisements across the web and mobile applications. These entities utilize technologies such as cookies, web beacons, and device identifiers to collect information regarding your interaction with our Services and other online services. This data includes your IP address, device identifiers, web browser specifics, mobile network information, pages visited, time spent on pages or in apps, links clicked, and conversion details.

We use this information to analyze usage patterns, determine the popularity of certain content, tailor advertising and content to your interests on TuneTot and other platforms, and enhance your overall online experience. You have the option to control the use of advertising cookies through our cookie settings manager, allowing you to customize your privacy preferences.

5. Your Choices and Rights

5.1 Account Details

You can modify your account information, such as your password, name, and email address, by logging into your account or reaching out to us through our Help Center at hello@h2bis.com. If you wish to deactivate your account, please contact us at hello@h2bis.com. Please note that due to legal obligations, we may need to retain certain information for a specified period, even after account deactivation. We also maintain cached or archived copies of your information for a set duration.

5.2 Promotional Communications

You have the option to opt out of receiving promotional emails from TuneTot by following the unsubscribe instructions provided in those emails or by adjusting your account settings. However, we may still send you non-promotional communications regarding your account or our ongoing business relations.

5.3 Mobile Push Notifications/Alerts

With your consent, we send promotional and other notifications to your mobile device. You can disable these notifications at any time by changing the notification settings on your mobile device.

5.4 Accessing and Deleting Data

TuneTot respects your rights to access and delete your data. All users, irrespective of their location, can exercise these rights under specific legal constraints and conditions. To manage your data rights, please contact us at hello@h2bis.com.

6. Parental Consent and Engagement

We require verifiable parental consent before collecting any personal information from children under the age of 13. Our app includes comprehensive parental control features that allow parents to monitor and manage their child's interaction with the app. Our application includes detailed parental control features, which empower parents and guardians to oversee and manage their child's use of TuneTot. These controls allow parents to:

Monitor their child's activity within the app, including access times and types of content interacted with.
Adjust settings to limit certain features based on their preference.
Review any personal information that has been collected about their child.
Request amendments to incorrect or outdated personal information.
Delete any personal information pertaining to their child if they choose to do so.
Withdraw their consent completely, at which point no further data collection will occur and existing data will be treated as per legal requirements.

Parents and guardians are encouraged to actively participate in their child’s digital experiences and can contact us at any time to discuss their rights and controls available within the TuneTot app.

7. Adherence to International Standards

We adhere to the highest standards of children's data protection and are compliant with laws, ensuring a safe and secure environment for our young users. TuneTot is committed to protecting the privacy and security of our young users by adhering to the highest standards of children's data protection globally. We comply with the Children's Online Privacy Protection Act (COPPA) in the United States, the General Data Protection Regulation (GDPR) in the European Union, and other applicable international laws and regulations.

Our compliance framework includes:

Implementing data protection measures that prevent unauthorized access or misuse of children's personal information.
Ensuring transparency in how we collect, use, and share personal information.
Engaging in continuous monitoring and updating of our practices to keep pace with legal and technological developments.

Through these measures, TuneTot ensures a safe and secure environment for children, providing parents and guardians peace of mind while their children engage with our digital content.

8. Contacting Us

Please contact us at hello@h2bis.com if you have any queries regarding this Privacy Policy.